Studio Policies

Looking at studio policies
Aviva Singing Studio is owned and operated by Lecia Robertson.  Member of Anats and Music Teachers Online. Contact:  0429 871504

A smooth running studio needs terms and conditions. When you book, you accept these policies:

Cancellations are to be made at least 24 hours in advance or fees may incur. Usually 1/2 fee for less than 24hrs or full fee for less than 4 hours.


  • Students who pay in advance for the term are given preference for makeup lessons.

  • Due to time constraints in Mullumbimby, some makeup lessons might be offered online.

  • Students who regularly cancel at the last minute or fail to show up for lessons will lose their regular time slot.

  • Students who pay upfront are given a 10% discount in exchange for their commitment. There are no refunds unless due to teacher cancellation with no make up.

  • Fees are to be paid by the end of the first week of term if being paid up front, or at each lesson if you wish to pay as you go. 

  • Leaving the studio: If you wish to give up your regular singing lessons, I require two week's notice regardless of payment method.

  • Are required to behave respectfully towards the teacher and other students. This includes being quiet in the waiting area and encouraging each other during rehearsals and concerts.

  • If they choose to do eisteddfods or exams, students are required to learn their songs from memory at least 2 weeks prior. Sometimes additional lessons will be required.

The Teacher:

  • Will use my experience and knowledge to my best ability to provide you with lessons designed especially for you

  • Provide a safe, private environment to explore your singing

  • Offer makeup lessons when cancellations have been made with reasonable notice (more than 24hrs). If I cannot offer a makeup in person, we can have an online lesson. I do not give refunds for lessons missed.

  • If I must cancel and cannot make up the lesson, I will credit you at the next invoice.

  • Give support to students to enter exams and eisteddfods.

  • May require students to purchase music or workbooks at my recommendation. I will guide you through this process or when possible sell them to you for no personal profit.

  • Arrange performance opportunities for the student in a low-stress setting. Sometimes these will be performed with a microphone to backing tracks and sometimes with live accompaniment and acoustically to give students the opportunity to experience different scenarios

  • May ask a student to wait before preparing certain songs or not perform them publicly for a while. This could be for technical reasons or because a song is inappropriate as far as lyrics or music goes for the age of the student. 

  • Keep an open mind and consider the choices of songs and genre of the student.