
Studio Policies

Aviva Singing Studio is owned and operated by Lecia Robertson. Member of Anats and Music Teachers Online. Contact: lecia.robertson@gmail.com 0429 871504
A smooth running studio needs terms and conditions. When you book, you accept these policies:
Cancellations are to be made at least 24 hours in advance or fees may incur.
Students:
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Students who pay in advance for the term are given preference for makeup lessons.
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Due to time constraints, some makeup lessons might be offered online.
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Students who regularly cancel at the last minute or fail to show up for lessons will lose their regular time slot.
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Students who pay upfront are given a 10% discount in exchange for their commitment. There are no refunds unless due to teacher cancellation with no makeup.
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Fees are to be paid by the first lesson of the term if being paid up front, or before each lesson if you wish to pay as you go.
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Leaving the studio: If you wish to give up your regular singing lessons, I require two week's notice regardless of payment method.
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Students are required to behave respectfully towards the teacher and other students. This includes being quiet in the waiting area and encouraging each other during rehearsals and concerts.
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If they choose to do eisteddfods or exams, students are required to learn their songs from memory at least 2 weeks prior. Sometimes additional lessons will be required.
The Teacher:
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Will use my experience and knowledge to my best ability to provide you with lessons designed especially for you
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Provide a safe, private environment to explore your singing
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Offer makeup lessons when cancellations have been made with reasonable notice (more than 24hrs). If I cannot offer a makeup in person, we can have an online lesson. I do not give refunds for lessons missed.
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If I must cancel and cannot make up the lesson, I will credit you at the next invoice.
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Give support to students to enter exams and eisteddfods.
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May require students to purchase music or workbooks at my recommendation. I will guide you through this process or when possible sell them to you for no personal profit.
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Arrange performance opportunities for the student in a low-stress setting. Sometimes these will be performed with a microphone to backing tracks and sometimes with live accompaniment and acoustically to give students the opportunity to experience different scenarios
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May ask a student to wait before preparing certain songs or not perform them publicly for a while. This could be for technical reasons or because a song is inappropriate as far as lyrics or music goes for the age of the student.
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Keep an open mind and consider the choices of songs and genre of the student.